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The procurement of consumer goods in the healthcare sector is a key challenge that has to be mastered on a daily basis. In view of rising costs and intense competition, the efficiency of these processes is becoming increasingly important. This blog post provides a fact-based analysis of the current cost and competitive situation and shows how automated supply systems can contribute to optimization. The aim is to relieve specialist staff of time-consuming administrative tasks and allow them to concentrate on their core tasks.

The cost and competitive situation in procurement processes


Studies show that the procurement of consumables in hospitals and healthcare companies is very cost-intensive. The average administrative cost per order is around €104, while the price of a typical consumable, such as a disposable glove, is just 23 cents. The market for consumer goods in the healthcare sector is also still highly competitive. Suppliers try to differentiate themselves through price undercutting and extensive sales force activities. This leads to high sales and marketing costs, which ultimately reduce margins. Existing procurement processes are also often complex and time-consuming on the user side. Many hospitals and consumables service providers use manual or semi-automated systems that are prone to errors and delays. These inefficiencies increase operating costs and place a burden on specialist staff.

Challenges in the procurement process

One of the biggest challenges is determining the exact amount of consumables required and ensuring that they are available on time. Reliable inventory management and precise demand forecasts are essential. The large number of products to be procured and the different requirements of each product category for different areas in a hospital complicate the procurement process. In addition, strict regulations and quality standards must be adhered to, which increases complexity and requires careful documentation and monitoring . In addition, healthcare facilities such as clinics have limited budgets, which makes the optimization of procurement costs unavoidable, also in order to free up financial resources for other important areas.

Optimization opportunities in the procurement process


1. Automation

By implementing automated procurement systems, manual tasks can be reduced and errors minimized. This leads to more efficient procurement and faster delivery of consumables.

2. Use of technology:

The use of technologies such as electronic ordering systems and supply chain management software can simplify the procurement process and improve transparency. This avoids bottlenecks and ensures timely delivery.

3. Supplier management:

Effective supplier management is crucial. By selecting reliable suppliers and negotiating favorable contracts, costs can be reduced and the quality of consumer goods improved. This offers advantages on both sides. Manufacturers of consumer goods can expand their products and increase their sales through innovative supply and users in clinics and hospitals can increase their efficiency enormously through automated procurement and optimize their purchasing to their needs.

4. Data analysis:

The analysis of procurement data provides valuable insights and reveals optimization potential. Monitoring key figures such as delivery times, stock levels and costs enables weak points to be identified and improvement measures to be taken.

Advantages of automated supply systems

Automated systems significantly reduce the administrative workload. Process costs can be reduced by up to 27% through the automation of orders and warehousing. Reducing excess stock and stock shortages leads to further savings and improves financial efficiency. Automated systems also ensure that consumables are always available in the right quantity at the right place at the right time. The availability of goods can be increased by up to 75%. These systems monitor consumption in real time and automatically trigger reorders, thereby avoiding bottlenecks. Another important advantage of automation here is that it relieves specialists of administrative tasks associated with ordering and managing consumables. This allows them to concentrate on patient care and other important tasks. A study shows that the time spent on administrative tasks can be reduced by up to 50%.

Suppliers that offer automated supply systems can position themselves as strategic partners for their customers. This strengthens customer retention and increases loyalty, as customers appreciate the benefits of an efficient and reliable supply.

Conclusion: Optimization through automation

Automated supply systems offer an effective solution to the challenges of procuring consumer goods in the healthcare sector. They reduce costs, increase efficiency and relieve specialist staff of administrative tasks. By implementing these systems, hospitals and healthcare providers can optimize their processes and focus on their core tasks.

Find out how you can increase the efficiency of your processes and reduce the workload of your specialist staff. Together, we can shape the future of consumer goods supply in the healthcare sector.