Optimal field service control with neoalto
The sales force is only as good as the planning and utilization of the potential within the company. Field service is also indirectly related to customer satisfaction. After all, if products are missing from the shelf for a long period of time and are not refilled by the sales representative, this leads to empty shelf space, customer dissatisfaction and a negative shopping experience.
To make these problems a thing of the past for you, neoalto offers the digital solution!
neoalto revolutionizes your sales force in various industries and areas, such as:
in the industry
in health care
in C-parts management
… and everywhere there are shelves!
Optimize field service with live data from the shelf
With neoalto, you get first-hand reports and analysis – namely, directly from your shelves, in real time and accessible from anywhere.
From the analysis of the data in the neoalto Cloud, to the transfer of the data to third-party systems, to the automated action including escalation mechanism, the Retail Service Cloud ensures perfect availability of goods at all times. So as soon as an item reaches its order stock, it automatically goes into the electronic shopping cart and is thus included in the next order. Manual efforts for inventory determination, order entry and ordering are eliminated.
With each removal, the product feeder pushes the remaining products to the front of the shelf or compartment. Our stock beacon reports every movement of goods to the neoalto cloud. There, the platform continuously checks and adjusts the parameters for optimum goods availability on the shelf. Real goods receipts in real time form the basis for the creation of sales-oriented planograms.
Let your Smart Shelf order for you
How can your sales force benefit from this technology?
Intervene when necessary: Where is merchandise missing or where does your sales representative need to take direct action? The neoalto Activation Services report events “just in time”. So if a product is missing from the shelf, the Smart Shelf automatically notifies the responsible sales representatives.
This prevents your sales force from traveling to markets and locations that don’t need orders or adjustments, whereas locations with high shortages have to wait longer for replenishment or are even forgotten.
With 61% of purchases occurring spontaneously at the point of sale, shortages equate to missing sales and are a major problem. With neoalto, your sales force can plan the right assortment and ensure optimal availability of goods.
Plan field service efficiently - save time & costs
Your sales structures can thus be optimally controlled and lead to efficient route planning without idle time. Through neoalto, you and your sales team can save time and money by eliminating travel costs to irrelevant locations. This gives your employees more time for the really important things: securing placements, controlling facings and maintaining customer relationships.